September 21, 2023

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Oceanic Staff/Customers Lament Harsh Treatment From Ecobank

4 min read

Under the merger scheme, the shareholders approved that all the assets, liabilities and undertakings of defunct Oceanic Bank, including the real properties and intellectual property, be transferred to Ecobank Nigeria. It was also approved that the 1,600,000 issued ordinary shares of 50 kobo each of Oceanic Bank be dissolved without being wound up. In consideration for transfer of all assets, liabilities and undertakings of Oceanic Bank to Ecobank, the shareholders of Oceanic Bank will receive 16,111,111 billion new shares in Ecobank Nigeria, credited as fully paid-up; and 2,600,000,000 to be credited to Oceanic Bank shareholders as deposit for shares in Ecobank Nigeria issued to Oceanic Bank shareholders as equity at N2.34 per Ecobank Nigeria share at a date to be mutually agreed by shareholders of both banks. Those are the intention and promises of Ecobank management to the management of former Oceanic Bank Plc owned by Cecelia Ibru

A statement from Ecobank management indicates that Ecobank will now have more 600 branches, with 890 automated teller machines. The integration affords former customers of Oceanic Bank the opportunity to conduct business in any of the merged branch network. It added that the same applied to all existing customers of Ecobank Nigeria. This also indicates that “all customers of Oceanic Bank can use Ecobank” and vice versa, but the reverse is the case.

Findings however revealed that customers of Ecobank have the full edge over Oceanic customers. Whenever Ecobank customers visit any of Oceanic Bank outlets, they are attended to with promptly and with great respect  because of the fear instilled in them by the management of Ecobank and due to the number of their colleagues that were sacked recently. But this invalidates the case with Oceanic Bank customers when they visit Oceanic Bank outlets. Customers have complained bitterly that the staff of the bank leave them unattended to whenever they discover they are Oceanic Bank customers.

The same thing also applies to the automated teller machines, ATM. An ATM of Oceanic Bank cannot be used in Ecobank and the ATM of Oceanic cannot be used in Ecobank; they just don’t recognize each other. And if one decides to keep on trying, the machines would seize the card, a customer lamented.  In some cases they are debited without actually getting paid and when they complain, they are directed to Oceanic Bank. It has become a thing of embarrassment to customers because they are not even allowed to get to the ATM points once they signify they are holding Oceanic Bank ATM cards. In some instances the machine would charge N100, a surcharge that applies to interbank transactions.

Customers who want to collect cash often end up disappointed because the server is perpetually down; the same as people with cheques.

According to information at our disposal, the staff of Oceanic Bank cannot complain about all this for fear of losing their job. One of the staffers lamented. “They are not being fair to us; they are sending all Oceanic Bank customers back to old Oceanic Bank branches, while we will help in attending to their customers and at the end of the day, they still get higher pay than us.”

Weeks back, almost all Oceanic Bank branches were shut to workers and customers as customers could not withdraw or deposit due to the peanuts that Ecobank offered the disengaged staff of Oceanic. It will be recalled weeks back, Jubril Aku, the MD of Ecobank Plc laid off 4000 staff of Oceanic Bank a week after the bank laid off 1,500. Sources revealed that since the Human Resources officer of Oceanic Bank was sacked last year and Mrs. Ronke Wilson assumed as Group Chief Human Resources, it has been a different ball game. She is busy cleaning and clearing the bank of whoever is not in her good books, not minding the efficiency and years of service of the individual. However, enraged staffers who were sacked that day showed the old woman their true color. An insider revealed that while the staff of Oceanic were lamenting over the issue of sack, the staff of Ecobank were getting promoted to higher levels while juicier offers in terms of salary and bonuses also awaited them. The option of resigning or settling for a 50 per cent cut in their salary and allowances was thrown to Oceanic Bank staff.

This all indicates that the CBN Governor has forgotten the assurance that staffers’ jobs would be secure. Will CBN and Nigeria Labour Congress come to the rescue and support of these citizens? It must be noted that these people worked hard but were undermined by the “napkins loan approval process” of the executive management of former Oceanic Bank which destroyed all what they had worked for.

Several Oceanic Bank branches have been shut down without the hope of reopening. Recently Access Bank laid off 1,500 of Intercontinental Bank staff after it concluded its acquisition process. Steps taken by these two banks will boost the number of Nigerians out on the street searching for job.

8 thoughts on “Oceanic Staff/Customers Lament Harsh Treatment From Ecobank


  2. THESE WERE PREMEDITATED AND PLANNED BY SANUSI. The shareholders did not help matter but gave in to BOKO Haram governor of CBN. The case of intercontinental is not different. It is Shola Saraki operating through SANUSI. I am a customer of intercontinental but have moved to Zenith to avoid the rude shocks still awaiting more customers of old intercontinental, be wise and do the smartest thing.

  3. hey i just wan to say what the did in oceanic bank .the convert oceanic to ecobank but that is not the best way to do so in nigeria many bank gennelet the{ intrest } the income in nigeria but now we are short of some bank .

  4. This is very correct.John Aboh and Sanusi should be quieried over this disastrous merger.First Bank would have been ideal.I operate a corporate account with Oceanic bank, twice recently my cheques i personally presented at Eco bank Branch at GRA, i was turned away and asked to go to Oceanic on Toyin round about.The morale of oceanic employees are down cos the work load is killing on them.This is bad and pure witching.They will soon lose customers big time.

  5. Ecobank is more or less like a dead bank. Can u imaging i went to two of their branches to used the western union. As u know, before u use western union in any bank, u must have account with them. The two account i have in oceanic can not be access by Ecobank. I left there with annoyance after delaying much of my time without any transaction. What type of system integration is that.

  6. Gaskiya,let mr president come into de aid of oceanic & intercontinetal bank staff aid.cos dis maltreatment 4rm there boss is getting out of hand.he should make sure he deal with whom ever is de evil one master minding all de evil going on in de banking system.

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